Privacy Policy

Effective Date: April 10, 2026

Vynue (“we”, “our”, “us”) is operated by Kikonik Tech Private Limited.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Vynue mobile application (“App”). By using Vynue, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or use the app, we may collect:

Name
Email address
Phone number
Profile photo (optional)
Location (city-level or precise location if permitted)

b. Usage Information

Games created/joined
Booking details (venue, time, payment)
App interactions (features used, clicks)

c. Device Information

Device type, OS version
IP address
App version and crash logs

d. Payment Information

Payments are processed via third-party platforms (e.g., Razorpay, Stripe, Apple App Store, Google Play).
We do not store your card or banking details.

2. How We Use Your Information

We use your data to:

Create and manage your account
Help you discover and join games nearby
Facilitate bookings and payments
Connect you with other players
Improve app performance and user experience
Send notifications (game invites, updates, reminders)
Prevent fraud and ensure safety

3. Location Data

We may use your location to:

Show nearby games and venues
Suggest players in your city

You can disable location access anytime in your device settings, but some features may not work properly.

4. Sharing of Information

We do not sell your personal data.

We may share information with:

a. Other Users

Your profile (name, photo, skill level, city) may be visible to other users.

b. Venue Owners

Booking-related details (name, time slot, contact info if required)

c. Service Providers

Payment gateways
Cloud hosting providers (e.g., Firebase, AWS)
Analytics tools

d. Legal Requirements

If required by law or government authorities.

5. Data Security

We use reasonable security measures to protect your data, including:

Secure servers
Encrypted data transmission (HTTPS)

However, no system is 100% secure. Use the app at your own risk.

6. Data Retention

We retain your data:

As long as your account is active
Or as required for legal and operational purposes

You can request deletion of your account anytime.

7. Your Rights

You have the right to:

Access your data
Update or correct your information
Delete your account
Opt-out of notifications

To request any of the above, contact us at the email below.

8. Children’s Privacy

Vynue is not intended for users under the age of 13.
We do not knowingly collect data from children.

9. Third-Party Links

The app may contain links to third-party services.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted within the app or on our website.

11. Contact Us

If you have any questions or concerns:

Kikonik Tech Private Limited
Email: vynue.play@gmail.com